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Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To complete your refund, we require a receipt or proof of purchase.

Refunds (if applicable)
If you are unsatisfied with your purchase for any reason, we will refund your money or offer a replacement. Note that shipping charges will not be refunded, and additional shipping charges may be required to replace the item.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@gohiviz.com.